Our Values


We are crazy for hospitality!  We don’t have customers, we have guests. We strive to enrich the lives of our guests through the provision of empathetic, warm and attentive hospitality.



We take no short cuts.  Quality is our pursuit.  We give a s**t and try to do things as well as they can be done.


We are a band of brothers. Our entire existence is born out of family, the Kaiser family.  We look after each other as we would our guests and we have each others backs.



We endeavour to be better today than we were yesterday.  We value personal and professional development. We love educating and growing the next generation of hospitality professionals.